There is no one way.
But there is a Jacobson way.

We refuse to take a cookie-cutter approach to our work.

No two communications clients have the same needs, and no two communications challenges are identical. What is the same across the bar is that we tackle each challenge with the same level of tenacity, partnering with you to take projects from idea to implementation. We work to understand your unique goals and needs, and always aim to exceed expectations.

Turning Ideas into Action

You don’t need to request our top staff. It’s a given.

We are a collective of unequaled, agile, talented, experienced professionals with three-to-four senior level people on every single account. When we source teams, we combine the best senior talent from a variety of disciplines — not just those with traditional communications backgrounds.

Backed by a strong in-office support team, we tailor and execute winning communications strategies for each and every client.

Our Unique Model

An empowered team is a productive team.

Our unique structure empowers every team member to do their very best work while encouraging a healthy work-life balance. This model benefits both the team as well as our clients, through collaboration, disruption, innovation, seasoned instincts, sound judgment, and strong and enduring relationships.

Our teams of senior-level professionals are built to include very different skill sets, so you can always be assured access to the best and the brightest in the communications world. We are always creating and delivering something new and innovative for our clients, and our teams are stacked so that nothing important falls through the cracks.
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Our Fearless Leader

Susan Jacobson — Leader, Strategist, Implementer

Susan Jacobson is an award-winning communicator, strategist, and advisor, bringing decades of experience to her work on behalf of private and public sector clients, as well as those in the nonprofit and advocacy spaces. As the president of Jacobson Strategic Communications, a leading Philadelphia-based public relations, public affairs, and crisis management firm, Susan’s signature approach to message development and strategy helps clients navigate some of their most complex communications challenges. 

Prior to joining the communications sector, Susan oversaw government relations as Deputy Chief of Staff to former Philadelphia Mayor Ed Rendell and to Chief of Staff David L. Cohen. During her tenure, the Mayors of Pennsylvania presented Susan with the Pennsylvania League of Cities and Municipalities Award for Outstanding Service.

Susan and her company – which began with the simple vision of bringing together the brightest communicators in their field by offering maximum workplace flexibility – have won numerous awards and recognitions, including securing a spot on the Inc. 5000 for three years in a row, a Stevie Award for Female Entrepreneur of the Year, and the Most Admired CEO Award from the Philadelphia Business Journal.

Actively engaged in the community, Susan is the Chair of the Chamber of Commerce for Greater Philadelphia, and serves as Vice Chair on the National PBS Foundation Board and as a Commissioner on the Governor’s Pennsylvania Commission for Women. She is a contributor to Forbes.com and her company was profiled in the New York Times bestseller, The Real Life MBA, by Jack and Suzy Welch.